Business Services


Proactive Managed IT Services ???????????????????????????????????????????

 

Let us take care of your IT, so you can take care of your business.

Would your work day be easier if you could just outsource all of your IT headaches? 911 Tech Support provides unlimited Managed IT Services for businesses with 2 to 200 employees.

A Customized Plan

We’ll sit down with you, assess your needs and offer you a customized solution. You’ll see increased efficiency in your IT and enjoy a fixed, predictable fee. We provide support, management, and guidance in three areas:

  • PC and Server Management
  • Backup/Disaster Recovery Management
  • Infrastructure Management

The real benefits of outsourcing your IT

  • No long-term contracts. Contract lengths say a lot about a provider. Our contracts are quarterly, not 2 or 3 years. If your needs change, so can your contract.
  • A person answers when you call. Call our number and a real live person will answer. An auto attendant can’t fix your computer. (At least not yet).
  • Your data is in the same time zone. In the event of a significant system failure having your data within driving distance could be crucial. Also having your data replicated out of state is crucial.
  • Your costs don’t change every day. Some providers charge you for on-site support. With our “all you can eat” plans, we don’t.
  • We manage your account. After you sign up, a 911 Tech Support technician will meet with you regularly to manage your account.
  • Onsite support is available. Some managed service providers won’t support your workstations and laptops. But isn’t that where you do most of your work?
  • Several available backup solutions including local on-site, secure Cloud backup, hybrid appliance, and physical clone media.
  • We’ll take care of everything. One of the reasons you choose managed services is to turn your headaches over to someone else. If the support is weak, you need to manage the MSP and the problems you thought you were outsourcing when you hired them. We have 24/7 support and a formal ticketing process to make your life easier.

Learn more about our IT Support

  • Managed Anti-Virus Protection
  • Automated Maintenance
  • Robust Patch Management
  • Remote Access
  • Asset & Inventory Tracking
  • Mobile Device Management
  • Web Protection
  • Email Protection, Email Archiving
  • On-site, Cloud, and Hybrid Backup Solutions

Contact Us Today!